Shift Supervisor - Retail Health & Customer Service (PT)

CVS Health; Ocean View (DE); On-site; USD 23,000 - 33,000; Part time

Job summary

CVS Health is seeking a part-time Shift Supervisor to lead store operations in the absence of store management, ensuring opening/closing procedures are completed and customer service remains exceptional.

The role emphasizes supervising the team, maintaining store presentation, handling customer issues, and supporting a customer-first culture while meeting company policies and safety standards.

Qualifications

• Deductive reasoning and analytical skills are required.
• Strong communication and supervision abilities are essential.
• Flexibility to work early morning, overnight and weekend shifts as needed.

Responsibilities

• Support store management in driving store execution and performance.
• Supervise store staff when managers are unavailable and ensure smooth operations.
• Handle customer questions, problems and complaints with a focus on service quality.
• Ensure confidentiality and maintain professionalism in all interactions.
• Price merchandise, stock shelves, and manage weekly, promotional, and seasonal displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to lead store operations in the absence of store management, ensuring opening/closing procedures are completed and customer service remains exceptional.

The role emphasizes supervising the team, maintaining store presentation, handling customer issues, and supporting a customer-first culture while meeting company policies and safety standards.