SHIFT SUPERVISOR (RETAIL DINING) (FULL AND PART TIME)

Compass Group, North America

Fairfield (CT)

On-site

USD 26,000 - 34,000

Full time

14 days+
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Benefits offered by this job

Retirement Plan
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
FSAs

Job summary

Compass Group, North America is hiring for a full- and part-time Shift Supervisor (Retail Dining) at Sacred Heart University in Fairfield, CT. Direct the activities of associates during a shift, ensuring policy compliance, high-quality service, and operational excellence.

Responsibilities include training, scheduling, performance evaluation, and daily reporting. Benefits and career growth are prioritized; online applications are accepted.

Qualifications

  • Direct the activities of associates during a specific shift.
  • Oversee daily dining operations, ensuring customer service, food quality, cleanliness and operational excellence.

Responsibilities

  • Direct the activities of associates during a specific shift and ensure that assigned job expectations are completed.
  • Train staff and create work schedules.
  • Evaluate performance, reward high performers and discipline underperformers.
  • Prepare production or sales reports for management on quality, productivity and safety.
  • Act as a contact for employee complaints or time-off requests.
  • Mentor and develop employees toward advancement within the organization.
  • Perform other duties as assigned.

Skills

Customer service
Staff training
Leadership
Operations

Job description

Location: Sacred Heart University

  • We are hiring immediately for full and part-time SHIFT SUPERVISOR (RETAIL DINING) positions.
  • Address : Sacred Heart University - 5151 Park Ave, Fairfield, CT, 06825. Note: online applications accepted only .
  • Schedule : Open availability, shifts may vary. Nights and weekends. More details are available upon interview.
  • Requirement : Oversee daily dining operations, ensuring exceptional customer service, high-quality food standards, cleanliness, and overall operational excellence.
  • Fixed Pay Rate: $22.00 per hour.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact.

Job Summary

Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities
  • Responsible for providing training and creating work schedules.
  • Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
  • Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
  • Acts as the contact person for employees with complaints or requests for time off.
  • May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
  • Perform other duties as assigned.
The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

  • Opportunities for Training and Development
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

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