Shift Supervisor - Restaurants

Popeyes-01d9eb60; Mifflintown (Juniata County); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Onvo is seeking a Shift Manager for a Popeyes restaurant to enthusiastically lead and motivate the team, ensuring top customer service and smooth daily operations. You will supervise shift activities, manage inventory, handle deposits, and resolve guest concerns with tact while maintaining cleanliness and safety standards.

The ideal candidate has at least 1 year of restaurant experience, a high school diploma, and the ability to lift up to 50 pounds.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1 year restaurant experience.
• Ability to lead a team and manage shift operations.

Responsibilities

• Direct team members during shift operations.
• Maintain cleanliness, organization, and proper appearance.
• Handle petty cash, deposits, inventories, and daily reports.
• Resolve guest complaints with tact and ensure guest satisfaction.
• Receive and manage stock/closing inventory as needed.

Skills

Leadership

Customer Service

Team Training

Inventory Management

Safety Compliance

Education

High School Diploma or equivalent

Job description

Job Description:Our Shift Managers are responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service satisfaction. The Shift Manager manages the restaurant in the absence of the General Manager and/or Assistant Manager and is responsible for managing the daily operations of the store.Essential Functions:Direct Team Members as they perform the activities necessary for a successful shift operation.Responsible for maintaining the continuity of the shift operations. • Maintains a strong focus on cleanliness and organization, setting the standard for the teamPrompt and regular attendance on assigned shiftsImplement and execute all the administrative responsibilities (i.e., petty cash, daily deposits, inventories, daily reports) directly related to his/her shift operation or as delegated by the Restaurant General Manager.Accountable for products being of specified quality and quantity, that equipment is operating properly, that sanitation standards are complied with, and that the restaurant is maintained in a neat and attractive manner.May be responsible for the assignment of job positions to insure efficient operation, in accordance with company policy and the respective state and federal labor laws.Utilizes company training tools to provide shift employees with training in food preparation, sanitation, proper appearance, guest relations, suggested selling techniques, safety, etc., increasing their proficiency and value to the restaurant.Receive and resolve guest complaints in a tactful manner, ensuring guest satisfaction.Take inventory of stock when closing the restaurant at night in order to provide management with the data needed to order supplies and identify shortages.Ensure that all company security and operations policies are followedCredentials and Experience:Must have a high school diploma or equivalentMinimum of 1 year restaurant experiencePhysical Requirements:Must be able to lift up to 50 pounds of force frequently to move objectsAbility to carry products/boxes and miscellaneous items weighing no more than 50 poundsConsistently handles product preparation • Ability to kneel, bend, and follow proper lifting proceduresConsistently lifts for product preparation, stocking, and inventoryAbility to work at a rapid paceAbility to stand on feet for 8+ hoursPay:$17 per hourDisclaimer:The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.Benefits:401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceWork Location: In person