Shift Supervisor Residential Services

Jobvite, Inc.; Bremerton (WA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health, Dental & Vision

PTO: 19 days + 2 mental health days +

10 holidays (pro-rated)

YMCA membership

Life & Disability Insurance

Student Loan Assistance

403(b) retirement plan

EAP

Pet Insurance

Wellness App

Collaborative team environment

Job summary

Kitsap Mental Health Services (KMHS) is seeking a Behavioral Health Technician Shift Supervisor for our Residential Services team in Bremerton, WA. The role provides leadership, training, and oversight to ensure a safe, therapeutic milieu and high-quality service delivery on each shift.

The position requires a high school diploma or GED, at least 2 years of related experience, and licensure as an Agency Affiliated Counselor Registration.

Qualifications

• Must have a high school diploma or GED.
• Minimum 2 years of job-related experience or equivalent education in behavioral health.
• Licensure: Agency Affiliated Counselor Registration.
• Preferred: Bachelor's in psychology, social services, or behavioral health.
• Inpatient/residential experience and supervisory experience are a plus.

Responsibilities

• Supervise Behavioral Health Technicians in completion of assigned duties and documentation.
• Provide training, coaching, and ongoing support to staff.
• Promote trauma-informed communication with clients and staff.
• Maintain accurate documentation in the Electronic Health Record.
• Lead shift pass-downs and communicate updates to incoming staff.
• Participate in hiring activities and performance reviews.

Skills

De-escalation skills

Communication skills

Team collaboration

Documentation skills

MS Office

Education

High School Diploma or GED

Bachelor’s or higher (preferred) in psychology or behavioral health

Tools

Electronic Health Record

Job description

Shift Supervisor Residential Services

Full-Time, On-Site in Bremerton, WA

Hiring Range: $22.90 – $28.05 Per Hour

Benefits at a Glance

• Comprehensive Coverage: Health, Dental & Vision
• Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
• Fully Paid YMCA Membership for you and eligible family members
• Company-Paid Life & Disability Insurance
• Student Loan Assistance & Professional Development
• 403(b) Retirement Plan with Company Contributions
• Employee Assistance Program (EAP)
• Pet Insurance
• Free Wellness App (2MorrowHealth)
• Collaborative, Supportive Team Environment

Kitsap Mental Health Services (KMHS) is seeking a Behavioral Health Technician Shift Supervisor to provide leadership and support for Behavioral Health Technicians for our Residential Services team. This position helps ensure staff have the guidance, training, and oversight needed to maintain a safe and therapeutic environment for clients. The role serves as a key operational resource during each shift and supports effective service delivery across the milieu. If you're committed to supporting high-quality care and developing strong frontline teams, we welcome your application.

Primary Responsibilities

• Supervise Behavioral Health Technicians in completion of assigned duties, documentation, and daily operational responsibilities.
• Provide training, coaching, and ongoing support to Behavioral Health Technicians and Behavioral Health Technicians-Medication Observation.
• Promote trauma-informed communication and professional interactions with clients, staff, and community partners.
• Support accurate and timely documentation within the Electronic Health Record.
• Conduct regular individual and group supervision meetings in collaboration with Operations Supervisors.
• Maintain confidential supervision records, coaching notes, and performance-related documentation.
• Participate in staff training, coaching, development planning, and corrective action processes as needed.
• Participate in interviews and hiring activities in collaboration with unit leadership.
• Complete performance appraisal responsibilities in collaboration with Operations Supervisors.
• Promote positive staff morale, team building, staff recognition, and professional communication.
• Monitor milieu acuity and client risk levels throughout the shift.
• Collaborate with Operations Supervisors to support de-escalation and safety interventions when needed.
• Assist unit leadership in maintaining appropriate staffing levels and arranging additional coverage when required.
• Lead shift pass-downs and communicate client, safety, and operational updates to incoming staff.
• Conduct chart audits of Behavioral Health Technician documentation to support compliance with applicable WAC requirements.
• Model evidence-based behavioral interventions, trauma-informed care principles, professionalism, and effective communication.
• Participate in interviewing, selection, scheduling, coaching, and evaluation of direct reports.
• Collaborate with program leadership during the annual performance review process.

Minimum Qualifications

EDUCATION: High School Diploma or GED

EXPERIENCE: Experienced (minimum 2 years of job-related experience or equivalent education in similar field)

LICENSURE: Agency Affiliated Counselor Registration

Preferred Qualifications

EDUCATION: Bachelor’s Degree in Psychology, social services, or behavioral health field or equivalent experience in Behavioral Health.

EXPERIENCE: Specialist (minimum 5 years of job-related experience)

Inpatient/residential work experience, supervisory experience, and teaching ability.

Relevant experience working with clients with severe and persistent mental illness.

Performance Requirements

KNOWLEDGE:

1. Maintain a working knowledge and skill in verbal de-escalation skills as outlined in Pro-ACT/CPI trainings and other agency-mandated trainings.
2. Maintain knowledge of unit policies and procedures and work collaboratively with departmental Leadership.

SKILLS:

1. Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
2. Must possess good verbal and written communication skills.
3. Proficiency in MS applications preferred.

ABILITIES:

1. Demonstrated ability to work cooperatively and collaboratively as a team member.

Equipment Operated

Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment

Residential treatment facility.

Mental/Physical Requirements

While performing the job duties, the employee is required to stand, sit, use hands and fingers, reach with hands and arms, ascend and descend stairs, talk or listen and lift to 50 pounds. Peripheral vision is also required for this position. Frequent mobility and/or sitting required for extended periods.

• Ability to maintain audio and visual observation at all times.
• Ability to stand and be mobile for long periods of time.
• Ability to bend, twist, reach, hold and lift as needed to successfully ev
• Ability to lift and carry items up to 50 pounds.
• Ability to remain calm and utilize safety training in potentially assaultive client interactions.
• Ability to move quickly and confidently to assist or intervene when needed in potentially stressful situations.
• Successful completion of safety training, which includes demonstration of ability to: maintain balance, torso twist, forward bend, pivot, sidestep, forward and backward step, crouch, move to secure limb, knee touch to ground, kneel, get up from floor sitting or kneeling position.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.