Shift Supervisor — Pizza Service & Team Leadership

Workstream; Carbondale (IL); On-site; USD 21,000 - 34,000; Full time

Job summary

Papa John's in Carbondale, IL is seeking a restaurant supervisor to oversee shifts and ensure high-quality products and customer service that support restaurant profitability. You will lead operations, train staff, and uphold company policies and safety standards.

Key responsibilities include supervising team performance, handling cash, managing inventory, and responding to customer concerns to build brand loyalty.

Qualifications

• High School diploma or GED required.
• 18 years or older with reliable transportation.
• Ability to work long hours, including nights and weekends.

Responsibilities

• Supervise shifts and ensure quality products meet Papa John’s standards.
• Respond promptly to customer concerns and solicit feedback to improve operations.
• Train and coach team to exceed customer expectations and maintain cleanliness and safety.
• Manage cash, inventory, and assets while maintaining a safe, organized restaurant.

Skills

Cash management

Education

High School diploma or GED

Job description

Papa John's in Carbondale, IL is seeking a restaurant supervisor to oversee shifts and ensure high-quality products and customer service that support restaurant profitability. You will lead operations, train staff, and uphold company policies and safety standards.

Key responsibilities include supervising team performance, handling cash, managing inventory, and responding to customer concerns to build brand loyalty.