Shift Supervisor - Overnight

CVS Pharmacy; Lexington (KY); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Pharmacy is seeking a Shift Supervisor in Lexington, Kentucky to support store management and enhance customer satisfaction. The Shift Supervisor leads the store crew, oversees operations, and ensures excellent service.

The ideal candidate will have strong communication and analytical skills, a high school diploma, and the ability to work a flexible schedule. This full-time role offers a competitive pay range of $16.00 - $23.00 and comprehensive benefits.

Qualifications

• Ability to work a flexible schedule including early morning, overnight and weekend shifts.
• Experience in a retail supervisory role is preferred.
• Must be able to handle customer relations effectively.

Responsibilities

• Supervise store crew and manage daily operations in the absence of store management.
• Assist customers with questions and promote excellent customer service.
• Execute merchandising tasks and maintain inventory.

Skills

Analytical skills

Deductive reasoning ability

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience at CVS Health®. Join us and be part of something bigger—helping to simplify health care one person, one family, and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Responsibilities

Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise & Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$16.00 - $23.00

Benefits

Our full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.