Shift Supervisor: Monthly Bonus & Employee Discounts

HUSTLER Hollywood; Modesto (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

Employee discounts

Job summary

HUSTLER Hollywood is seeking a Shift Supervisor to support store leadership in the absence of a manager on the sales floor. You will supervise staff, maintain brand standards, drive customer engagement, and help achieve sales goals.

This role requires the ability to lift heavy packages and work in a fast-paced environment with adult content. Prior key holder experience and weekend availability are preferred.

Qualifications

• Excellent verbal and written communication skills.
• Must be available to work weekends (Friday, Saturday, and Sunday).
• Completion of the Shift Supervisor three month training program.

Responsibilities

• Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand.
• Responsible for holding store keys to open and close without management as necessary.
• Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs.
• Manages rest and meal break schedules and ensures that all zones are covered.
• Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette.
• Assists with managing company standards of merchandise presentations, signage and displays.
• Escalates performance concerns to the Store Manager.
• Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers.
• Assists with store security including checking bags and monitoring fitting rooms.
• Ensures that store staff are treated professionally, courteously and respectfully.
• Responsible for processing return/exchange transactions, authorizing promotional discounts and employee sales in the absence of a manager.
• Adheres to and ensures compliance with all LP policies.
• Has full understanding/knowledge of inventory management procedures.
• Represents the company in a professional and positive manner.
• Other duties as assigned

Skills

Customer service

Communication skills

Team leadership

Weekend availability

Tools

Retail POS System

Inventory Scanner

Job description

HUSTLER Hollywood is seeking a Shift Supervisor to support store leadership in the absence of a manager on the sales floor. You will supervise staff, maintain brand standards, drive customer engagement, and help achieve sales goals.

This role requires the ability to lift heavy packages and work in a fast-paced environment with adult content. Prior key holder experience and weekend availability are preferred.