Shift Supervisor Management Trainee

CVS Health; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health seeks a Shift Supervisor Trainee in San Antonio to prepare for supervisory roles by developing skills in management and customer service. The role is entry-level and ideal for those looking to build a career in retail leadership. Trainees will take on responsibilities that include supervising staff and enhancing customer experiences, with a flexible work schedule required.

Qualifications

• High school diploma or equivalent required.
• Experience in retail preferred.
• Flexibility to work various shifts.

Responsibilities

• Supervise store crew by assigning tasks and directing activities.
• Assist customers with questions and complaints.
• Support store operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The role involves performing assigned work to develop supervisory skills, completing management training, and understanding key aspects of the business, including building customer loyalty through exceptional service and embracing CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open supervisory positions. These leadership roles support the store management team in executing store operations and enhancing performance, with a focus on excellent customer service. When no manager is onsite, the supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and staff
• Supervise store crew by assigning tasks, directing activities, and following up
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy and foster positive shopping experiences
• Maintain customer/patient confidentiality

Minimum qualifications include a high school diploma or equivalent. Additional requirements include experience in retail, deductive reasoning, analytical skills, computer skills, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime is necessary.

The pay range reflects the base hourly rate or full-time annual salary, depending on the position. Actual offers depend on experience, education, location, and other factors.

About the company

CVS Health is committed to helping people on their path to better health through innovative health services, plans, and community pharmacy programs. We aim to make quality care more affordable, accessible, simple, and seamless, supporting overall well-being.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We provide accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000.

All new hires must complete Form I-9 and provide proof of identity and work eligibility. An Automated Employment Decision Tool will assess skills and responses. For NYC applicants, alternative processes or accommodations are available upon request.