Shift Supervisor Management Trainee

CVS Health; Pahrump (NV); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is looking for a dedicated Shift Supervisor Trainee in Pahrump, NV, to prepare for future supervisory roles. This entry-level position focuses on enhancing supervisory skills while supporting store management and ensuring exceptional customer service. Candidates should have a high school diploma and some retail experience, along with strong communication and analytical skills.

Qualifications

• Retail experience is preferred.
• Advanced communication skills are required.
• Flexibility to work various shifts.

Responsibilities

• Supervise store crew activities and communicate effectively with management.
• Assist customers with questions and promote CVS customer service culture.
• Lead store staff in the absence of a manager.

Skills

Communication

Customer Service

Analytical Skills

Deductive Reasoning

Flexibility

Education

High School Diploma or Equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through excellent service and understanding CVS/pharmacy culture.

Upon successful completion of the training, trainees are considered for promotion to open supervisory positions. These roles support store management by driving store performance and fostering customer loyalty through exceptional service. In the absence of a manager, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, including assigning and following up on tasks
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, help, thank)
   • Handle customer relations issues per company policy
   • Maintain customer/patient confidentiality

Qualifications include a high school diploma or equivalent, retail experience, deductive reasoning, analytical and computer skills, advanced communication skills, and flexibility to work various shifts, including early mornings, overnights, weekends, and overtime as needed.

Additional Information:

The pay range reflects the base hourly rate or full-time annual salary, depending on the position. Actual offers depend on experience, education, location, and other factors.

About CVS Health

We are committed to helping people achieve better health through our health services, plans, and community pharmacists, making quality care more affordable, accessible, and seamless.

Notice

Talentify is an Equal Opportunity Employer. We provide reasonable accommodations for applicants with disabilities. For assistance, contact [e-mail] or 407-000-0000. All new hires must complete Form I-9 and provide proof of work eligibility. An Automated Employment Decision Tool will score your skills and responses. For NYC applicants, alternative processes or accommodations are available upon request.