Shift Supervisor Management Trainee

CVS Health; Minneapolis (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health recherche un Shift Supervisor Trainee pour un poste d'entrée qui prépare les employés à des rôles de supervision plus élevés. Le candidat effectuera des tâches de supervision et de service client tout en apprenant les opérations du magasin. Une formation sera fournie pour aider à la transition vers un poste de superviseur sur le terrain, offrant ainsi un excellent départ de carrière dans le secteur de la vente au détail.

Qualifications

• Expérience en vente au détail préférée.
• Capacité à travailler des heures flexibles, y compris tôt le matin, la nuit et les week-ends.
• Compétences en informatique solides.

Responsibilities

• Superviser l'équipe du magasin en assignant des tâches et en dirigeant les activités.
• Assister les clients avec questions et problèmes, en maintenant leur confidentialité.
• Promouvoir la culture du service client CVS.

Skills

Communication

Analytical skills

Customer service

Deductive reasoning

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training, trainees are considered for promotion to open supervisory positions. These roles support store management in executing store operations and enhancing performance, with a focus on excellent customer service. When no manager is onsite, the supervisor leads staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and staff.
• Supervise store crew by assigning tasks, directing activities, and following up.
• Communicate effectively with management and staff.

1. Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture by greeting, offering help, and thanking customers.
• Handle customer relations issues per company policy, ensuring a positive shopping experience.
• Maintain customer and patient confidentiality.

Qualifications:

• High school diploma or equivalent required.
• Experience in retail preferred.
• Strong deductive reasoning, analytical, and computer skills.
• Excellent communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Additional Information:

The pay range reflects the base hourly rate or full-time salary, with actual offers depending on experience, education, location, and other factors.

About CVS Health

We are committed to helping people on their path to better health through our health services, plans, and community pharmacists. Our goal is to make quality care affordable, accessible, simple, and seamless, supporting wellness in body, mind, and spirit.

Notice

CVS is an Equal Opportunity Employer. We provide reasonable accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000.

All new hires must complete Form I-9 and show proof of identity and work eligibility. An Automated Employment Decision Tool (AEDT) will evaluate skills and responses. For NYC applicants, alternative processes are available upon request.