Shift Supervisor Management Trainee

CVS Health; Camarillo (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health seeks a Shift Supervisor Trainee for an entry-level role designed to prepare employees for supervisory positions. Responsibilities include supervising store staff and driving excellent customer service while handling various operational tasks. This role is ideal for candidates with retail experience who are looking to advance in their careers within a leading health services company.

Qualifications

• Retail experience required.
• Flexibility to work various shifts including early mornings and weekends.
• Ability to work effectively with management and store staff.

Responsibilities

• Supervise store staff by assigning and directing activities.
• Assist customers with questions and promote CVS customer service culture.
• Ensure smooth operations in the absence of the manager.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisory positions. These leadership roles support the store management team by driving store performance and enhancing customer loyalty through excellent service. In the absence of a manager, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store staff by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer/patient confidentiality

Minimum requirements include a high school diploma or equivalent, retail experience, deductive reasoning, analytical and computer skills, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

The pay range reflects the base hourly rate or annual salary, depending on the position, experience, education, and location.

About the company

At CVS Health, our purpose is helping people on their path to better health through health services, plans, and community pharmacists. We aim to make quality care affordable, accessible, simple, and seamless, supporting overall well-being.

Notice

CVS is an Equal Opportunity Employer. We provide accommodations for applicants with disabilities and veterans. For assistance, contact [e-mail] or call 407-000-0000. All new hires must complete Form I-9 and provide proof of identity and eligibility to work. An Automated Employment Decision Tool will assess your skills. For NYC applicants, alternative processes or accommodations are available.