Shift Supervisor, Magnolia House Women's Shelter
Position: Shift Supervisor
Reports To: Assistant Program Manager
Location: 1424 Herkimer Street, Brooklyn, NY 11233
What The Shift Supervisor Does:
- Input client data using DHS’ CARES database, as needed.
- Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders.
- Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc.
- Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility.
- Ensure inventory of security equipment is up to date.
- Ensure security of valuables and medications in safe/cabinet.
- Utilize performance management systems to encourage ongoing communication with direct staff.
- Manage and coordinate the day-to-day functions of the facility.
- Implement strategies for effective team performance.
- Professionally respond to complaints, incidents, and emergencies.
- Resolve conflicts and disputes in a respectful manner.
- Engage clients to address issues that arise on the shift.
- Monitor clients’ safety and ensure safety policies are practiced daily.
- Provide required information for reports to CAMBA management and/or funders.
- Prepare performance appraisals for direct reporting staff.
- Review and sign time sheets.
- Enforce and adhere to the Good Neighbor Policy.
Minimum Education/Experience Required:
- HS Diploma or GED and 3 years applicable experience, or Associate’s degree and 2 years applicable experience, or Bachelor’s degree and/or equivalent experience.
Other Requirements:- Must obtain and maintain First Aid/CPR certification.
- Must obtain and maintain certification in overdose prevention.
- Must obtain and maintain F-80 Fire Safety Coordinator certification.
- Must obtain and maintain CPI (Crisis Prevention) certification.
- Bi-lingual preferred.
Compensation: $47,500 annually
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off, and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and LGBTQ+ individuals are encouraged to apply. We consider all applicants without regard to various factors.