Shift Supervisor — Lead Teams & Guest Experience

McDonald's Restaurants Limited; City of Rochester (NY); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid sick leave

Training and advancement

401k

Medical coverage

Dental coverage

Vision coverage

Job summary

McDonald’s Restaurants Limited in Rochester, NY is seeking a part-time Shift Manager to lead daily restaurant operations, oversee crew scheduling, and coach team members for a guest-focused experience.

You will drive food safety, inventory, and profitability while promoting training and development. A passion for service, strong communication, and the ability to perform in a fast-paced environment are essential.

Qualifications

• Passion for helping and serving others; customer-focused mindset.
• Strong customer service and support focus in a fast-paced environment.
• Ability to communicate effectively, anticipate needs, and provide solutions.

Responsibilities

• Lead crew schedules and oversee restaurant operations.
• Inspire and empower team members to deliver outstanding guest experiences.
• Supervise food safety and cleanliness measures to McDonald’s standards.
• Take actions to improve safety, security, inventory, and profitability.
• Foster training, education, and continued learning within the restaurant.
• Drive high performance and accountability within the team.

Skills

Customer service

Communication

Leadership

Team leadership

Problem solving

Job description

McDonald’s Restaurants Limited in Rochester, NY is seeking a part-time Shift Manager to lead daily restaurant operations, oversee crew scheduling, and coach team members for a guest-focused experience.

You will drive food safety, inventory, and profitability while promoting training and development. A passion for service, strong communication, and the ability to perform in a fast-paced environment are essential.