Restaurant Shift Leader — Lead Team & Guest Experience

McDonald's; City of Rochester (NY); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

Competitive pay from $17.00-$20.00/hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Training and advancement opportunities

401k

Medical, dental, and vision coverage

Job summary

McDonald's in Rochester, NY is seeking a dedicated Shift Manager who will lead crew operations and ensure exceptional guest experiences. In this role, you will manage schedules, oversee safety, and inspire team performance.

Applicants should have a passion for service, strong communication skills, and the ability to thrive in a fast-paced environment. This part-time position offers competitive pay between $17.00 and $20.00 per hour, along with various perks including employee discounts and medical benefits.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and empower crew and managers for outstanding guest experience.
• Supervise food safety and cleanliness to meet standards.
• Take action around safety, security, inventory, and profitability.
• Cultivate and encourage training and continued learning.
• Drive high performance levels from the team.

Skills

Strong customer service and support focus

Ability to communicate effectively

Passion for helping and serving others

Job description

McDonald's in Rochester, NY is seeking a dedicated Shift Manager who will lead crew operations and ensure exceptional guest experiences. In this role, you will manage schedules, oversee safety, and inspire team performance.

Applicants should have a passion for service, strong communication skills, and the ability to thrive in a fast-paced environment. This part-time position offers competitive pay between $17.00 and $20.00 per hour, along with various perks including employee discounts and medical benefits.