Shift Manager — Lead Operations & Guest Experience

McDonald's; City of Rochester (NY); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Paid sick leave and/or paid time off

Training and advancement opportunities

401k

Medical, dental, and vision coverage

Job summary

A leading fast-food franchise in Rochester is seeking a part-time Shift Manager to oversee crew operations, enhance guest experience, and maintain safety standards. The ideal candidate will have a passion for customer service, strong communication skills, and the ability to lead a diverse team. Competitive pay starts at $17.00–$20.00 per hour. Opportunities for training and advancement are available.

Qualifications

• Passion for helping and serving others, strong customer service focus.
• Ability to communicate effectively and anticipate customer needs.
• Ability to make decisions in a fast-paced environment.

Responsibilities

• Oversee crew schedules and ensure operational efficiency.
• Provide leadership to crew and managers for guest experience.
• Maintain food safety and cleanliness standards.
• Take measures around safety and profitability.
• Encourage training and development within the restaurant.
• Drive high performance from the team.

Skills

Customer service orientation

Effective communication

Teamwork

Job description

A leading fast-food franchise in Rochester is seeking a part-time Shift Manager to oversee crew operations, enhance guest experience, and maintain safety standards. The ideal candidate will have a passion for customer service, strong communication skills, and the ability to lead a diverse team. Competitive pay starts at $17.00–$20.00 per hour. Opportunities for training and advancement are available.