Shift Supervisor — Lead Teams, Elevate Guest Experience

McDonald's

Lacey (WA)

On-site

USD 30,000 - 34,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Paid sick leave

Healthcare coverage for families

Paid vacation

Tuition reimbursement

Training opportunities

Employee discounts

Free meals

401(k) matching

Flexible scheduling

Job summary

McDonald’s is hiring a Certified Shift Manager to lead a shift, train crew, ensure food safety, and deliver guest satisfaction on a fast-paced restaurant floor. You will coach employees, maintain standards in kitchen, people, and service, and collaborate with managers to meet targets.

We offer competitive pay, benefits, and opportunities for advancement within a franchise environment.

Qualifications

A humble and hospitable demeanor with a passion for helping and serving others.
Ability to lead and motivate others.
Desire to learn and grow.
Commitment to excellence and safety in the workplace.
Strong customer service and support focus.
Ability to communicate effectively and anticipate customer needs.
Solutions and decision-making in a fast-paced environment.

Responsibilities

Lead a shift, including Employee Training, Food & Restaurant Safety, and Guest Satisfaction.
Effectively delegate tasks to Crew Members and maintain shift targets.
Support the Assistant Manager and General Manager to achieve restaurant performance and quality standards in Kitchen, People, and Service.
Uphold company policies and brand standards while leading by example.