Shift Supervisor — Lead Team, Elevate Service & Profit

Mongolian Concepts Restaurant Group; Addison (TX); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Competitive wages

Tips paid daily

Flexible schedules

Advancement opportunities

401K

Free teammate meals & discounts

Health insurance (full-time)

Job summary

Genghis Grill seeks a Shift Supervisor to lead daily restaurant operations, ensuring top customer satisfaction and adherence to brand standards. You will oversee team performance, training, and cost controls while driving sales goals in a fast-paced setting.

The role requires 5+ years in high-volume dining, ServSafe certification, and a strong grasp of health codes. A supportive environment offers advancement, benefits for full-time staff, and opportunities to grow with the brand.

Qualifications

• 5+ years of experience in high-volume, full-service restaurant operations.
• Knowledge of county, state, and federal health codes.
• Understanding of employment laws and regulations.
• Some knowledge of Spanish is a plus.
• Must be at least 21 years old.

Responsibilities

• Promote the company mission, vision, and values.
• Run and manage shifts effectively with focus on area of responsibility.
• Ensure customer satisfaction and apply recovery strategies.
• Lead, develop, and motivate the team.
• Deliver a quality product per brand standards and SOPs.
• Conduct effective pre-shift meetings each shift.
• Enforce HR policies for managers and teammates.
• Enforce food safety policies and health code compliance.

Skills

Leadership

Decision making

Communication

Org & Ops

Interpersonal skills

Financial skills

Education

ServSafe certification

High school diploma or college degree preferred

Job description

Genghis Grill seeks a Shift Supervisor to lead daily restaurant operations, ensuring top customer satisfaction and adherence to brand standards. You will oversee team performance, training, and cost controls while driving sales goals in a fast-paced setting.

The role requires 5+ years in high-volume dining, ServSafe certification, and a strong grasp of health codes. A supportive environment offers advancement, benefits for full-time staff, and opportunities to grow with the brand.