Shift Supervisor — Lead Restaurant Operations & Growth

Genghis Grill; Richmond (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K

Free teammate meals & discounts

Tips paid daily

Flexible schedules

Career advancement opportunities

Job summary

Genghis Grill seeks a Shift Supervisor to manage the overall shift operation, drive team performance, and improve sales and profitability while ensuring adherence to brand standards and operating procedures. You will lead training, development, and retention, and work to meet financial and operating goals.

Requirements include 5+ years in high-volume full-service restaurant operations, ServSafe certification, strong leadership and communication skills, and knowledge of health codes.

Qualifications

• Strong leadership to train, coach, develop and motivate others.
• Able to make critical decisions.
• Excellent communication skills including writing, speaking, and public speaking.
• Excellent organizational and operational skills.
• Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management.
• Financial skills, including calculating food and labor costs and knowledge of cost-controlling measures.

Responsibilities

• Promotes the company's mission, vision, and values.
• Runs and manages shifts effectively with a focus on his/her assigned area of responsibility.
• Ensures customer satisfaction and knowledge of customer recovery strategies.
• Effectively leads, develops, and motivates the team.
• Delivers a quality product and experience based on brand standards and operating procedures.
• Conducts effective pre‑shift meetings during every shift.
• Enforces company human resources policies in all aspects of the manager and teammate experience.
• Enforces all food safety policies and procedures to ensure compliance with the laws, codes, and guidelines set forth by the FDA and Health Department.

Skills

Leadership

Communication

Organizational skills

Cost control

Coaching/Training

Education

High School Diploma or GED

ServSafe certification

Job description

Genghis Grill seeks a Shift Supervisor to manage the overall shift operation, drive team performance, and improve sales and profitability while ensuring adherence to brand standards and operating procedures. You will lead training, development, and retention, and work to meet financial and operating goals.

Requirements include 5+ years in high-volume full-service restaurant operations, ServSafe certification, strong leadership and communication skills, and knowledge of health codes.