Shift Supervisor — Lead Shifts, Elevate Guest Experience

The Milk Shake Factory; Bridgeville (Allegheny County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages including tips

Flexible scheduling

Growth opportunities into management

Free milkshake during shift

Employee discount on products

Job summary

The MilkShake Factory in Bridgeville, PA is seeking a motivated Shift Supervisor to lead daily operations and ensure guest satisfaction on every shift. You will guide a team, model excellent service, manage resources, and uphold safety and quality standards in a fast-paced retail environment.

This role offers growth into management and a friendly, inclusive workplace. Competitive wages plus tips, flexible schedules, and opportunities to advance are highlighted benefits, along with a free

Qualifications

• Minimum high school education or equivalent.
• Previous supervisory or leadership experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Oversee front-of-house operations during shifts.
• Train and coach team members to maintain service standards.
• Ensure safety, cleanliness, and compliance with policies.

Skills

Customer service

Team leadership

Cash handling

POS experience

Education

High school diploma or equivalent

Tools

POS system

Job description

The MilkShake Factory in Bridgeville, PA is seeking a motivated Shift Supervisor to lead daily operations and ensure guest satisfaction on every shift. You will guide a team, model excellent service, manage resources, and uphold safety and quality standards in a fast-paced retail environment.

This role offers growth into management and a friendly, inclusive workplace. Competitive wages plus tips, flexible schedules, and opportunities to advance are highlighted benefits, along with a free