Shift Manager: Lead Crew & Guest Experience

McDonald's; Sanford (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay plus incentives

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or教育al assi

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's is hiring a Shift Manager in Sanford, NC. You will lead crew scheduling, supervise food safety and cleanliness, and drive performance while supporting a fast-paced restaurant environment.

The role emphasizes leadership, teamwork, and ongoing training to deliver excellent guest experiences. Key responsibilities include ensuring safety and profitability, empowering staff, and maintaining high service standards.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards.
• Take action first: Take measures around safety, security, inventory, and profitability.
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results oriented: Drive and expect a high level of performance from the team.

Skills

Leadership

Customer service

Communication

Decision making

Job description

McDonald's is hiring a Shift Manager in Sanford, NC. You will lead crew scheduling, supervise food safety and cleanliness, and drive performance while supporting a fast-paced restaurant environment.

The role emphasizes leadership, teamwork, and ongoing training to deliver excellent guest experiences. Key responsibilities include ensuring safety and profitability, empowering staff, and maintaining high service standards.