Shift Supervisor: Lead Guest Experience & Team Innovation

Main Event; Windsor (CO); On-site; USD 28,000 - 30,000; Full time

Job summary

Main Event in Windsor, CO is seeking a Shift Supervisor to lead front- and back-of-house teams, ensuring guest satisfaction and smooth operations across departments. You will be responsible for maintaining standards, guiding staff, and contributing to a culture of accountability in a fast-paced environment.

The role emphasizes guest-focused problem solving, collaboration across shifts, and adherence to safety and service protocols, including alcohol and food handling certifications.

Qualifications

• 18+ months with Main Event or 2+ years in a supervisory role.
• Friendly, professional demeanor.
• Ability to manage guest experience and multitask in a fast-paced environment.

Responsibilities

• Maintain the center’s appearance through facility cleanliness standards.
• Hold teammates accountable for high performance.
• Expand job responsibilities and collaborate to improve processes.
• Attend weekly manager meetings.
• Communicate clearly in verbal and written form.
• Be responsive and empathetic to guest needs while driving improvement.
• Represent Main Event in a professional manner.

Skills

ME experience

Supervisory exp

Guest service

Alcohol/server certs

Job description

Main Event in Windsor, CO is seeking a Shift Supervisor to lead front- and back-of-house teams, ensuring guest satisfaction and smooth operations across departments. You will be responsible for maintaining standards, guiding staff, and contributing to a culture of accountability in a fast-paced environment.

The role emphasizes guest-focused problem solving, collaboration across shifts, and adherence to safety and service protocols, including alcohol and food handling certifications.