Shift Supervisor: Lead Guest Experience & Innovation

Dave & Buster's Management Corporation, Inc.; Windsor (CO); On-site; USD 28,000 - 30,000; Full time

Job summary

Main Event in Windsor, Colorado is seeking a Shift Supervisor who is responsive and empathetic to guest needs and who can drive innovative floor leadership. The role requires managing across departments and staying adaptable in a fast-paced environment to protect the brand and ensure a great guest experience.

The ideal candidate has supervisory experience, a professional demeanor, and holds valid Alcohol Seller/Server and Food Handler certifications.

Qualifications

• 18+ months with Main Event or 2+ years in a supervisory role.
• Friendly, professional demeanor and guest service focus.
• Ability to create an amazing guest experience and handle details under pressure.

Responsibilities

• Maintain center appearance and cleanliness.
• Lead a culture of high performance and accountability.
• Collaborate across departments to improve processes and guest experience.
• Attend weekly manager meetings and communicate effectively.

Skills

Supervisory experience

Strong guest service

Certified alcohol & food handling

Professional demeanor

Job description

Main Event in Windsor, Colorado is seeking a Shift Supervisor who is responsive and empathetic to guest needs and who can drive innovative floor leadership. The role requires managing across departments and staying adaptable in a fast-paced environment to protect the brand and ensure a great guest experience.

The ideal candidate has supervisory experience, a professional demeanor, and holds valid Alcohol Seller/Server and Food Handler certifications.