Shift Supervisor: Lead Fast-Casual Ops with Daily Pay

Fazoli's; Florence (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Benefits

Bonus Potential

Free Meals while Working*

Tuition Reimbursement/ GED Assistance

Life Insurance

Direct Deposit

Tenure Recognition

Referral Bonus

Opportunity for Advancement

Uniforms

Vacation

Employee Assistance Program (ComPsych)

Unity Care

Company Chaplain

Job summary

Fazoli’s in Florence, KY is seeking a hands-on Shift Supervisor to oversee daily restaurant operations during their shift. You will lead front-line staff, ensure customer satisfaction, and uphold Fazoli’s standards for food quality, cleanliness, and service while driving efficiency and teamwork.

The ideal candidate has prior restaurant experience, strong leadership, and excellent communication skills. This role offers opportunities for advancement in a fast-paced, team‑oriented environment.

Qualifications

• Previous experience in food service, preferably in a supervisory or leadership role.
• Strong interpersonal and coaching skills for a fast-paced, guest-focused environment.
• Ability to manage shift operations and lead a front-line team.

Responsibilities

• Lead the shift team to ensure tasks are completed accurately and efficiently.
• Provide coaching and feedback to staff while maintaining a positive work environment.
• Ensure adherence to company policies, procedures, and safety standards.
• Delegate tasks to staff based on priorities and workflow.
• Maintain high guest satisfaction by delivering friendly, timely service.
• Oversee cash handling, labor management, and shift reporting.

Skills

Leadership

Customer Service

Communication

Problem-Solving

Multitasking

Attention to Detail

Team Leadership

Job description

Fazoli’s in Florence, KY is seeking a hands-on Shift Supervisor to oversee daily restaurant operations during their shift. You will lead front-line staff, ensure customer satisfaction, and uphold Fazoli’s standards for food quality, cleanliness, and service while driving efficiency and teamwork.

The ideal candidate has prior restaurant experience, strong leadership, and excellent communication skills. This role offers opportunities for advancement in a fast-paced, team‑oriented environment.