Shift Supervisor: Lead Customer Service & Ops

Priority Dispatch Corp.; Springfield (VT); On-site; USD 42,000 - 54,000; Full time

Job summary

Priority Dispatch Corp. is seeking a supervisory-leaning professional to lead the customer experience in the absence of store management. The role involves guiding the crew, executing opening and closing procedures, and resolving customer issues with authority on shift.

The candidate should have a High School Diploma or GED, with preferred AS degree or higher. Prior related experience of 2+ years is noted as beneficial.

Qualifications

• Minimum: High School Diploma (or GED).
• Preferred: AS Degree or Higher.

Responsibilities

• Provide supervisory leadership in the absence of store management.
• Carry out opening and closing procedures in the absences of store management.
• Supervise store crew by directing and following up of activities in the absence of store management.
• Represent management in resolving customer service issues.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Skills

Supervisory leadership

Customer service

Education

High School Diploma or GED

AS Degree or Higher

Job description

Priority Dispatch Corp. is seeking a supervisory-leaning professional to lead the customer experience in the absence of store management. The role involves guiding the crew, executing opening and closing procedures, and resolving customer issues with authority on shift.

The candidate should have a High School Diploma or GED, with preferred AS degree or higher. Prior related experience of 2+ years is noted as beneficial.