Shift Supervisor — Lead Customer Experience & Team Growth

Aafes; Huntsville (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Shift differential/holiday pay

401K plan

Job summary

At Aafes on the Huntsville base, the Starbucks Shift Supervisor leads a team to deliver extraordinary customer experiences and meet sales goals. You will schedule workloads, deescalate issues, and empower associates to rectify customer concerns in a fast-paced food service environment.

The role emphasizes leadership, customer engagement, and accountability with benefits including medical, dental, and retirement plans. This position operates on-site with base access.

Qualifications

• Six months of restaurant or related food service operations experience. Or Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).

Responsibilities

• Promote a positive team and customer-centric culture
• Lead a culture of accountability through clear expectations
• Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
• Ensure customers have an extraordinary experience while shopping
• Greet every customer with eye contact and smile in your authentic way

Job description

At Aafes on the Huntsville base, the Starbucks Shift Supervisor leads a team to deliver extraordinary customer experiences and meet sales goals. You will schedule workloads, deescalate issues, and empower associates to rectify customer concerns in a fast-paced food service environment.

The role emphasizes leadership, customer engagement, and accountability with benefits including medical, dental, and retirement plans. This position operates on-site with base access.