Shift Supervisor: Lead Craft & Customer Moments

Starbucks Corp.; Bloomington (IL); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

401(k) retirement plan with employer-m

Starbucks equity program (Bean Stock)

Quarterly bonus opportunity

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Bloomington, IL seeks a Shift Supervisor to lead the store with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, supervise staff, and uphold safety and store standards.

Candidates should have at least six months of customer-facing and leadership experience, and be flexible for early mornings, evenings, weekends, or holidays. This role offers comprehensive benefits and growth opportunities within Starbucks.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Provide quality beverages and food products and maintain store safety and security.
• Coach and supervise preparation of beverages and food to standard recipes or customer customization.

Skills

Direct work

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Flexibility

Job description

Starbucks Corp. in Bloomington, IL seeks a Shift Supervisor to lead the store with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, supervise staff, and uphold safety and store standards.

Candidates should have at least six months of customer-facing and leadership experience, and be flexible for early mornings, evenings, weekends, or holidays. This role offers comprehensive benefits and growth opportunities within Starbucks.