Shift Supervisor — Craft Coffee & Community Leader

Starbucks Corp.; Lake in the Hills (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

Family expansion reimbursement

401(k) retirement plan

Stock program (Bean Stock)

Tuition coverage (Starbucks College)

Job summary

Starbucks Corp. in Lake in the Hills, IL is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a warm, welcoming experience. You will guide team members, model high standards for beverage quality, food safety, and customer service, and help run day-to-day operations.

This role emphasizes consistent attendance, flexibility to work early mornings, evenings, weekends, and holidays, and capabilities in coaching staff, managing tasks, and maintaining store safety.

Qualifications

• Six months of experience in a role interacting with customers
• Experience delegating tasks to others and coordinating two or more staff
• Ability to direct work and learn quickly
• Excellent oral communication and interpersonal skills
• Knowledge of the retail environment and store safety

Responsibilities

• Lead shift supervisor functions to maintain a welcoming store environment
• Prepare and coach the preparation of beverages and food to standard recipes (and customize as requested)
• Ensure cash handling and store safety and security are maintained
• Collaborate with team to meet service and quality standards

Skills

Customer service

Leadership

Communication skills

Retail experience

Cash handling

Adaptability

Team collaboration

Job description

Starbucks Corp. in Lake in the Hills, IL is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a warm, welcoming experience. You will guide team members, model high standards for beverage quality, food safety, and customer service, and help run day-to-day operations.

This role emphasizes consistent attendance, flexibility to work early mornings, evenings, weekends, and holidays, and capabilities in coaching staff, managing tasks, and maintaining store safety.