Shift Supervisor — Lead Craft & Customer Connection

Starbucks Corp.; Caldwell (ID); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

401(k) retirement plan

Tuition coverage

Paid vacation

Parental leave

Employee discounts

Job summary

Starbucks Coffee Company in Caldwell, Idaho is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will train and coach partners, supervise daily operations and maintain safety and quality across beverages and food items.

The role emphasizes teamwork, rapid learning, and effective communication while supporting the store's policies and guest experience goals.

Qualifications

• Six months of experience in a role with regular customer interaction and service requests.
• Six months of experience delegating tasks to others and coordinating teams.
• Ability to direct work, learn quickly and communicate effectively.
• Knowledge of the retail environment and strong interpersonal skills.

Responsibilities

• Lead shift operations, ensuring quality beverages and foods and safe handling.
• Coach team members on recipe preparation and standard procedures.
• Direct the work of others and coordinate tasks for two or more staff.
• Uphold store policies and maintain a welcoming, customer-focused environment.

Skills

Customer service

Team leadership

Oral communication

Interpersonal skills

Attendance reliability

Flexible scheduling

Job description

Starbucks Coffee Company in Caldwell, Idaho is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will train and coach partners, supervise daily operations and maintain safety and quality across beverages and food items.

The role emphasizes teamwork, rapid learning, and effective communication while supporting the store's policies and guest experience goals.