Shift Supervisor: Lead Craft & Community Moments

Starbucks Corp.; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with match

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the local community. You will supervise daily operations, coach team members, and uphold quality beverages and food to standard recipes.

The role emphasizes strong communication, teamwork, and the ability to manage busy service periods while maintaining store safety and policy compliance. Benefits are available to partners.

Qualifications

• Direct the work of others and coach teammates.
• Demonstrate quick learning and adaptability.
• Communicate clearly with customers and colleagues.
• Understand retail policies and safety standards.
• Build strong interpersonal relationships to support the team.

Responsibilities

• Lead daily shift operations and ensure quality beverages and food.
• Uphold store policies, cash handling, and safety procedures.
• Provide excellent customer service and resolve issues promptly.
• Delegate tasks to team members and coordinate staffing during shifts.
• Create a welcoming environment and foster community connection.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the local community. You will supervise daily operations, coach team members, and uphold quality beverages and food to standard recipes.

The role emphasizes strong communication, teamwork, and the ability to manage busy service periods while maintaining store safety and policy compliance. Benefits are available to partners.