Shift Supervisor: Lead Craft & Community Coffee

Starbucks Corp.; North Carolina; On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) retirement plan with employer‑匹

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team, ensure quality beverages and food, manage cash handling, and uphold store safety with a focus on guest experience.

The role requires dependable attendance, flexible hours including early mornings and holidays, and previous customer service experience. Joining Starbucks brings comprehensive benefits and development opportunities for partners.

Qualifications

• Regular attendance and punctuality.
• Flexible hours: mornings, evenings, weekends, nights and holidays.
• Six months in a role requiring customer interaction and fulfilling requests.

Responsibilities

• Direct and coach the preparation of beverages and food to standard recipes or customer specs.
• Lead shift operations to ensure a welcoming, clean and safe Starbucks store.
• Coordinate tasks among team members and delegate as needed to meet guest needs.

Skills

Staff leadership

Customer service

Communication

Teamwork

Learn quickly

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team, ensure quality beverages and food, manage cash handling, and uphold store safety with a focus on guest experience.

The role requires dependable attendance, flexible hours including early mornings and holidays, and previous customer service experience. Joining Starbucks brings comprehensive benefits and development opportunities for partners.