Shift Supervisor: Lead Coffeehouse Craft & Team

Starbucks Corp.; Johnson City (TN); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental and vision

401(k) with employer match

Paid vacation

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart in a welcoming store that serves the community. You will oversee daily operations, ensure quality beverages and food, and coach a small team to deliver consistent service.

In this role you’ll model attendance, safety, and customer focus, while navigating flexible hours, holidays, and evolving store standards. Starbucks supports growth with comprehensive benefits and development opportunities.

Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Direct the work of others on shift.
• Ensure quality beverages and food products are prepared to standard recipes or customer specifications.
• Maintain store safety and security while meeting policy standards.
• Coach team members and delegate tasks to ensure smooth shift operations.

Skills

Attendance

Customer interaction

Leadership

Communication

Teamwork

Interpersonal skills

Store safety and security

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart in a welcoming store that serves the community. You will oversee daily operations, ensure quality beverages and food, and coach a small team to deliver consistent service.

In this role you’ll model attendance, safety, and customer focus, while navigating flexible hours, holidays, and evolving store standards. Starbucks supports growth with comprehensive benefits and development opportunities.