Shift Supervisor: Lead Craft & Community

Starbucks Corp.; Kent (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Starbucks stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our stores remain a welcoming space for the community. You will supervise colleagues, coach beverage and food prep to standard recipes, handle cash, and uphold store safety and policy standards.

This role requires 6 months of customer-facing experience, strong communication, team leadership, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• 6 months of experience in a role involving regular interaction with customers.
• Experience preparing or coaching food and beverage to standard recipes, including substitutions when needed.
• 6+ months of experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and working as part of a team.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store experience.
• Provide quality beverages and food products, with cash handling and store safety responsibilities.
• Coach and supervise team members, delegating tasks as needed.
• Maintain regular and consistent attendance and punctuality; flexible to work early mornings, evenings, weekends, nights, or holidays.

Skills

Attendance & punctuality

Flexible hours

Customer service

Food & beverage prep

Delegation

Direct the work of others

Communication skills

Retail knowledge

Teamwork

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our stores remain a welcoming space for the community. You will supervise colleagues, coach beverage and food prep to standard recipes, handle cash, and uphold store safety and policy standards.

This role requires 6 months of customer-facing experience, strong communication, team leadership, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.