Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Greenville (SC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations with a focus on delivering exceptional customer experiences in a welcoming store environment.

The role requires calm, effective communication, and the ability to train and guide team members while upholding quality and safety standards. A flexible schedule including mornings, evenings, weekends, and holidays is common.

Qualifications

• Six months of experience in a role involving constant customer interaction and fulfilling requests.
• Experience delegating tasks to two or more employees or coordinating their work.
• Ability to learn quickly and follow store policies while delivering high-quality beverages and food.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Ensure quality beverages and food prepared to standard recipes or personalized for customers.
• Coach and coordinate the team to meet store goals and maintain safety and service standards.

Skills

Customer service

Cash handling

Food & beverage prep

Team leadership

Communication skills

Interpersonal skills

Retail environment knowledge

Flexibility

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations with a focus on delivering exceptional customer experiences in a welcoming store environment.

The role requires calm, effective communication, and the ability to train and guide team members while upholding quality and safety standards. A flexible schedule including mornings, evenings, weekends, and holidays is common.