Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Sterling (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with employer match

Bean Stock / equity program

Education resources

Job summary

Starbucks Coffee Company in Sterling, IL seeks a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community while upholding quality beverages and food. You will coach team members, delegate tasks, and direct daily operations, including safety and cash handling, while maintaining attendance and punctuality.

With six months of customer-service experience, you’ll help create meaningful moments on every shift and grow with a company that offers extensive

Qualifications

• Six months of experience in a role requiring constant customer interaction and fulfilling requests.
• Experience delegating tasks to other employees and coordinating two or more people.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Maintain regular attendance, punctuality, and store safety protocols.
• Prepare and coach beverages and food to standard recipes or customer modifications.
• Delegate tasks and coordinate activities of team members to ensure smooth operations.
• Direct the work of others and fulfill customer requests with quality beverages and food.

Skills

Customer service

Leadership

Communication

Teamwork

Retail knowledge

Flexible schedule

Attendance

Job description

Starbucks Coffee Company in Sterling, IL seeks a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community while upholding quality beverages and food. You will coach team members, delegate tasks, and direct daily operations, including safety and cash handling, while maintaining attendance and punctuality.

With six months of customer-service experience, you’ll help create meaningful moments on every shift and grow with a company that offers extensive