Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Omaha (NE); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a welcoming, high-quality experience. You will guide a team to prepare beverages and food to standard recipes, while upholding store policies, safety, and cash handling procedures.

You will also coach and develop teammates, fostering teamwork and relationships within the store and with the community we serve. This role emphasizes guest satisfaction and operational excellence.

Qualifications

• Six months of experience in a customer-facing role or equivalent.
• Ability to direct the work of others and delegate tasks.
• Strong verbal and written communication skills.
• Ability to work well in a team and build positive relationships.

Responsibilities

• Lead with craft and heart to maintain a welcoming coffeehouse environment.
• Coach and supervise team members to prepare beverages and food to standard recipes.
• Ensure store policies, cash handling, safety, and security are followed.
• Collaborate with store leadership to meet performance standards and guest needs.

Skills

Customer service

Leadership

Communication

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a welcoming, high-quality experience. You will guide a team to prepare beverages and food to standard recipes, while upholding store policies, safety, and cash handling procedures.

You will also coach and develop teammates, fostering teamwork and relationships within the store and with the community we serve. This role emphasizes guest satisfaction and operational excellence.