Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.

Harrisburg (NC)

On-site

USD 2,066,000 - 2,755,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) with employer match
Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Harrisburg, NC to lead daily operations with craft and heart, guiding a small team to deliver quality beverages and food to customers in a welcoming space.

You will supervise staff, ensure policy compliance, and maintain excellent customer service, while coordinating tasks and schedules to meet demand and provide a positive store experience.

Qualifications

  • Regular attendance and punctuality, with or without accommodation.
  • Flexible hours including early mornings, evenings, weekends, nights and holidays.
  • Adhere to store policies: quality beverages/food, cash handling, safety, with or without accommodation.
  • At least 6 months in a role with customer interaction.
  • At least 6 months in delegating tasks to two or more employees.
  • Prepare and coach beverages/food to standard recipes or customer modifications.

Responsibilities

  • Lead shift with craft and heart to create a welcoming Starbucks experience.
  • Direct and support team to deliver quality beverages and food.
  • Ensure smooth store operations, safety, and customer satisfaction.

Skills

Leadership
Customer service
Communication
Teamwork
Relationship building
Retail knowledge
Interpersonal skills

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Harrisburg, NC to lead daily operations with craft and heart, guiding a small team to deliver quality beverages and food to customers in a welcoming space.

You will supervise staff, ensure policy compliance, and maintain excellent customer service, while coordinating tasks and schedules to meet demand and provide a positive store experience.

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