Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; Harrisburg (NC); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Harrisburg, NC to lead daily operations with craft and heart, guiding a small team to deliver quality beverages and food to customers in a welcoming space.

You will supervise staff, ensure policy compliance, and maintain excellent customer service, while coordinating tasks and schedules to meet demand and provide a positive store experience.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Adhere to store policies: quality beverages/food, cash handling, safety, with or without accommodation.
• At least 6 months in a role with customer interaction.
• At least 6 months in delegating tasks to two or more employees.
• Prepare and coach beverages/food to standard recipes or customer modifications.

Responsibilities

• Lead shift with craft and heart to create a welcoming Starbucks experience.
• Direct and support team to deliver quality beverages and food.
• Ensure smooth store operations, safety, and customer satisfaction.

Skills

Leadership

Customer service

Communication

Teamwork

Relationship building

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Harrisburg, NC to lead daily operations with craft and heart, guiding a small team to deliver quality beverages and food to customers in a welcoming space.

You will supervise staff, ensure policy compliance, and maintain excellent customer service, while coordinating tasks and schedules to meet demand and provide a positive store experience.