Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Bremen Township (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer 6

Tuition coverage via Starbucks College

Discretionary bonuses

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy cafe and foster a warm, welcoming environment. You will coach baristas and cooks, ensure beverages and food meet standards, and uphold safety and cash-control policies while delivering exceptional customer experiences.

The role emphasizes teamwork, effective communication, and the ability to adapt to flexible hours, including mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and teamwork abilities.
• Knowledge of the retail environment and how to maintain store safety and standards.

Responsibilities

• Lead shift operations with craft and heart to deliver quality beverages and food.
• Coach and guide teammates to follow standard recipes and customize orders as needed.
• Monitor store policies, cash handling, safety, and security with a team-oriented approach.
• Support staffing, training, and task delegation to ensure smooth store performance.

Skills

Customer service

Team leadership

Flexibility

Communication

Retail knowledge

Interpersonal skills

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy cafe and foster a warm, welcoming environment. You will coach baristas and cooks, ensure beverages and food meet standards, and uphold safety and cash-control policies while delivering exceptional customer experiences.

The role emphasizes teamwork, effective communication, and the ability to adapt to flexible hours, including mornings, evenings, weekends, and holidays.