Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Town of Poughkeepsie (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Disability coverage (short/long-term)

Tuition coverage via Starbucks College

401(k) with employer match

Vacation & holidays pay

Sick time

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the local community. You will mentor partners, model exceptional service, and manage daily store operations to meet quality and safety standards.

The role emphasizes developing staff, maintaining consistent attendance, and adapting to peak times. A strong team culture and quick problem-solving are essential in this busy retail environment.

Qualifications

• Six (6) months of experience in a role requiring constant interaction with customers.
• Six (6) months of experience delegating tasks to other employees or coordinating two or more teammates.
• Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Assist in daily beverage and food preparation following standard recipes or customer modifications.
• Coach team members to maintain quality and efficiency during shifts.
• Ensure store policies, safety, cash handling, and customer service standards are met.

Skills

Customer service

Leadership

Communication

Teamwork

Retail knowledge

Attendance

Flexibility

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the local community. You will mentor partners, model exceptional service, and manage daily store operations to meet quality and safety standards.

The role emphasizes developing staff, maintaining consistent attendance, and adapting to peak times. A strong team culture and quick problem-solving are essential in this busy retail environment.