Shift Supervisor — Lead Craft Coffee & Team

Starbucks Corp.; Ladera Ranch (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) plan with company match

Tuition coverage

Employee stock program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead the team, ensure quality beverages and food, and deliver a welcoming store experience. The role emphasizes coaching, quick learning, and strong communication within a retail environment.

Applicants should have at least six months of customer-facing experience, the ability to direct others, and flexibility to work mornings, evenings, weekends, and holidays. Benefits and growth opportunities accompany this position.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Direct the work of others.
• Ensure quality beverages and food preparation.
• Coach and guide team to meet recipes and store standards.
• Maintain store safety and cash procedures.
• Support busy periods with flexible staffing.

Skills

Attendance & punctuality

Flexible hours

Policy compliance

Customer service

Team delegation

Directing others

Learning agility

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Food/beverage prep

Recipes customization

Tools

Store operations software

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead the team, ensure quality beverages and food, and deliver a welcoming store experience. The role emphasizes coaching, quick learning, and strong communication within a retail environment.

Applicants should have at least six months of customer-facing experience, the ability to direct others, and flexibility to work mornings, evenings, weekends, and holidays. Benefits and growth opportunities accompany this position.