Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Woodbury (NJ); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan with employer"s

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily store operations, ensure quality beverages, coach staff, and uphold safety and cash-handling standards.

This role emphasizes teamwork and exceptional customer service. The position requires at least six months of customer-facing experience and flexibility to work mornings, evenings, weekends, nights, and holidays.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including quality beverages and food products, cash handling and store safety.
• Six (6) months of experience in a position that required interacting with customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• At least six (6) months of experience delegating tasks to other employees and coordinating tasks of two or more employees.

Responsibilities

• Lead store operations as shift supervisor and ensure quality beverages.
• Coach and delegate tasks to team members.
• Uphold store safety and cash handling procedures.
• Provide exceptional customer service and resolve issues.

Skills

Direct the work

Team leadership

Effective communication

Interpersonal skills

Retail knowledge

Tools

401(k) match

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily store operations, ensure quality beverages, coach staff, and uphold safety and cash-handling standards.

This role emphasizes teamwork and exceptional customer service. The position requires at least six months of customer-facing experience and flexibility to work mornings, evenings, weekends, nights, and holidays.