Shift Supervisor: Lead Craft Coffee & Hospitality

Starbucks Corp.; Lancaster (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Starbucks equity program (Bean Stock)

Tuition coverage via Starbuck Collegee

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming Starbucks experience for customers. You will coach a team to deliver quality beverages and foods while upholding store standards and safety policies.

The role requires flexibility to work early mornings, evenings, weekends, and holidays, with a strong focus on teamwork and customer service excellence. Compensation and benefits align with market practices and company policy.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and coordinating the tasks of two or more employees
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community
• Direct and coach team to meet beverage/food quality and safety standards
• Maintain regular attendance and punctuality and adhere to store policies and safety standards

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming Starbucks experience for customers. You will coach a team to deliver quality beverages and foods while upholding store standards and safety policies.

The role requires flexibility to work early mornings, evenings, weekends, and holidays, with a strong focus on teamwork and customer service excellence. Compensation and benefits align with market practices and company policy.