Shift Supervisor - Lead Craft Coffee & Growth Benefits

Starbucks Corp.; Sheboygan (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy coffeehouse with craft and heart, ensuring every guest experiences warmth and consistency. You will guide team members, maintain store standards, and model excellent customer service.

This role emphasizes coaching, daily operations, and adherence to safety, cash handling, and quality controls while delivering the brand promise of connection and care in a neighborhood setting.

Qualifications

• Six months of experience in a customer-facing role fulfilling requests and maintaining service quality.
• Experience delegating tasks to two or more employees and coordinating a team.

Responsibilities

• Lead store operations with craft and heart to create a welcoming space for customers.
• Prepare beverages and food to standard recipes, adjusting as needed for customer requests.
• Coach team members, ensure safety, quality, and customer satisfaction; model Starbucks standards.

Skills

Team leadership

Customer service

Communication skills

Cash handling

Delegation

Flexible schedule

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy coffeehouse with craft and heart, ensuring every guest experiences warmth and consistency. You will guide team members, maintain store standards, and model excellent customer service.

This role emphasizes coaching, daily operations, and adherence to safety, cash handling, and quality controls while delivering the brand promise of connection and care in a neighborhood setting.