Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Town of Manlius (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Life insurance

Paid time off

401(k) match

Tuition assistance

Stock program

Bonus opportunities

DACA reimbursement

Backup care

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse with craft and heart, ensuring a welcoming space for the community. You will guide teammates, maintain quality beverages and food, and support a positive guest experience.

The role emphasizes flexible hours, strong teamwork, and the ability to delegate tasks while upholding store standards and policies. Starbucks offers extensive benefits and growth opportunities for partners.

Qualifications

• Six months of experience interacting with customers
• Six months of experience delegating tasks to others
• Experience preparing beverages/food to standard recipes or customer specs
• Able to work early mornings, evenings, weekends, nights or holidays

Responsibilities

• Lead shift with craft and heart to create a welcoming space
• Provide quality beverages and food to customers
• Handle cash transactions accurately and securely
• Ensure store safety and adherence to policies

Skills

Direct others

Customer service

Attendance & punctuality

Flexible hours

Cash handling

Teamwork

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse with craft and heart, ensuring a welcoming space for the community. You will guide teammates, maintain quality beverages and food, and support a positive guest experience.

The role emphasizes flexible hours, strong teamwork, and the ability to delegate tasks while upholding store standards and policies. Starbucks offers extensive benefits and growth opportunities for partners.