Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Oshkosh (WI); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with match

Tuition assistance

Job summary

Starbucks Corp. in Oshkosh, WI seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent quality beverages and food for the community.

The role requires six months of customer-facing experience, strong communication, and the ability to coach and delegate within a team. You will uphold safety, cash handling, and store policies while supporting partners and guests.

Qualifications

• Six months of experience in a customer-facing role or similar.
• Ability to coach and delegate tasks to other employees.
• Flexible hours including early mornings, evenings, weekends, holidays.
• Experience preparing beverages/food to standard recipes or customer modifications.
• Cash handling, store safety and security awareness.

Responsibilities

• Lead store operations as shift supervisor.
• Direct and delegate tasks to team members.
• Ensure quality beverages and food to standard recipes.
• Maintain attendance and punctuality, and uphold store policies.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail knowledge

Teamwork

Attendance/punctuality

Job description

Starbucks Corp. in Oshkosh, WI seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent quality beverages and food for the community.

The role requires six months of customer-facing experience, strong communication, and the ability to coach and delegate within a team. You will uphold safety, cash handling, and store policies while supporting partners and guests.