Shift Supervisor: Lead Craft Coffee & Customer Care

Starbucks Corp.; Greendale (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition coverage

Job summary

Starbucks Coffee Company in Wisconsin seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent quality beverages and food.

You will coach teammates, delegate tasks, uphold store policies, handle cash, and deliver outstanding customer service during flexible hours including mornings, evenings, weekends, and holidays.

This role offers growth through developmental experiences and a comprehensive benefits package.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and coordinating the tasks of two or more employees
• Ability to direct the work of others and learn quickly

Responsibilities

• Lead shifts with craft and heart to ensure a welcoming space for the community
• Direct and coach team members, delegate tasks, and maintain quality beverages and food
• Uphold store policies, cash handling, safety, and security, and provide excellent customer service

Skills

Customer service

Leadership

Communication

Teamwork

Relationship building

Flexibility

Job description

Starbucks Coffee Company in Wisconsin seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent quality beverages and food.

You will coach teammates, delegate tasks, uphold store policies, handle cash, and deliver outstanding customer service during flexible hours including mornings, evenings, weekends, and holidays.

This role offers growth through developmental experiences and a comprehensive benefits package.