Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Birmingham (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) employer match

Tuition coverage

Paid vacation

Sick time

Holiday pay

Bonus opportunity

Job summary

Starbucks Corp. in Birmingham, AL is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup creates a welcoming moment for our community.

You will coach teammates, maintain quality standards, handle cash and safety, and support store operations with dependable attendance and flexible scheduling. This role offers extensive growth opportunities and access to our comprehensive benefits package.

Qualifications

• Regular attendance and punctuality with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Adhere to store policies and standards, ensure quality beverages/food and safety.
• Six months of customer-facing experience.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Direct the work of others to achieve store goals.
• Learn quickly and adapt to changing requirements.
• Communicate effectively with customers and teammates.
• Maintain knowledge of the retail environment and operations.
• Build relationships and work as part of a team.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Tools

Cash handling

Job description

Starbucks Corp. in Birmingham, AL is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup creates a welcoming moment for our community.

You will coach teammates, maintain quality standards, handle cash and safety, and support store operations with dependable attendance and flexible scheduling. This role offers extensive growth opportunities and access to our comprehensive benefits package.