Shift Supervisor: Lead Craft Coffee & Community Impact

Starbucks Corp.; Madison (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan

Bonus opportunities

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming, community-focused coffeehouse experience.

You will coach beverage and food preparation to standard recipes, delegate tasks to team members, and uphold store safety and customer service excellence. This role emphasizes interpersonal skills and teamwork to brighten daily moments for customers.

Qualifications

• Six (6) months of experience in a role requiring constant interaction with customers.
• At least six (6) months of experience delegating tasks to two or more employees.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.

Responsibilities

• Direct the work of others and coordinate tasks for a small team.
• Ensure quality beverages and food products meet standard recipes and customer specifications.
• Lead with craft and heart to maintain a welcoming Starbucks space for the community.

Skills

Customer interaction

Team leadership

Communication

Retail knowledge

Interpersonal skills

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming, community-focused coffeehouse experience.

You will coach beverage and food preparation to standard recipes, delegate tasks to team members, and uphold store safety and customer service excellence. This role emphasizes interpersonal skills and teamwork to brighten daily moments for customers.