Shift Supervisor — Lead Craft Coffee & Community

Starbucks Corp.; Strafford (PA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance/education benefits

401(k) retirement plan with employer‑s

Annual bonus eligibility

Job summary

Starbucks Corp. seeks a Shift Supervisor to lead with craft and heart in a welcoming community coffeehouse. You will coach partners, ensure quality beverages and food, and uphold store safety and policies while maintaining reliable attendance and flexibility for varied hours.

The role emphasizes teamwork, strong communication, and the ability to direct and develop staff while delivering a warm customer experience in a fast-paced retail environment.

Qualifications

• Six months of experience in a role needing constant customer interaction.
• Experience delegating tasks to others and coordinating two or more employees.
• Prepare and coach the preparation of beverages/food to standard recipes or customized for customers.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food products, cash handling, and store safety.
• Coach team members to meet store policies and standards.
• Maintain regular attendance and punctuality; adapt to flexible hours, including early mornings, evenings, weekends, or holidays.

Skills

Customer service

Punctuality

Flexible hours

Cash handling

Communication

Teamwork

Interpersonal skills

Leadership

Learning quickly

Tools

POS systems

Job description

Starbucks Corp. seeks a Shift Supervisor to lead with craft and heart in a welcoming community coffeehouse. You will coach partners, ensure quality beverages and food, and uphold store safety and policies while maintaining reliable attendance and flexibility for varied hours.

The role emphasizes teamwork, strong communication, and the ability to direct and develop staff while delivering a warm customer experience in a fast-paced retail environment.