Shift Supervisor — Lead Craft Coffee & Community

Starbucks Corp.

Timonium (MD)

On-site

USD 21,000 - 28,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Paid vacation
401(k) match
Stock program
Starbucks College Achievement Plan
DACA reimbursement
Backup care

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee daily operations, coach partners, and maintain quality beverages and food to meet standards.

The role emphasizes teamwork, attendance, flexible hours, and strong customer service in a retail coffeehouse setting. Comprehensive benefits are provided to partners.

Qualifications

  • Regular and consistent attendance, punctuality, with or without reasonable accommodation.
  • Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
  • Meet store policies and standards, including quality beverages and food, cash handling, safety and security.
  • Six months of experience in a role involving customer interaction and fulfilling requests.
  • Prepare and coach food/beverage preparation to standard recipes or customized for customers.

Responsibilities

  • Direct and coach the work of others to ensure efficient service.
  • Provide quality beverages and food to customers while maintaining standards.
  • Create a welcoming, warm coffeehouse environment for the community.

Skills

Direct others
Learn quickly
Oral communication
Retail knowledge
Interpersonal skills
Teamwork
Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee daily operations, coach partners, and maintain quality beverages and food to meet standards.

The role emphasizes teamwork, attendance, flexible hours, and strong customer service in a retail coffeehouse setting. Comprehensive benefits are provided to partners.

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