Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Newport Beach (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Basic and supplemental life insurance

401(k) retirement plan with employer 4

Paid vacation and sick time

Tuition assistance programs

Job summary

Starbucks Coffee Company in California seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide teammates in preparing beverages and food to standard recipes, while maintaining cash handling, safety and store security.

The role emphasizes developing staff, delivering high-quality service, and helping create a positive experience for every customer who walks in. Flexible scheduling is common in shifts.

Qualifications

• Attendance and punctuality required with or without accommodation.
• Flexible hours including mornings, evenings, weekends, nights or holidays.
• Follow store policies including cash handling and safety.
• 6+ months interacting with customers in a service role.
• Experience coaching beverage/food preparation to standards.
• Experience delegating tasks to others.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks home for the community.
• Direct the work of a team to meet quality beverage and food standards.
• Coach staff on standardized recipes and customer service.
• Ensure cash handling, safety and store security while serving customers.

Skills

Customer service

Communication

Team leadership

Interpersonal skills

Job description

Starbucks Coffee Company in California seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide teammates in preparing beverages and food to standard recipes, while maintaining cash handling, safety and store security.

The role emphasizes developing staff, delivering high-quality service, and helping create a positive experience for every customer who walks in. Flexible scheduling is common in shifts.